Privacy Policy

Who We Are

Able Home Accessibility is a Massachusetts home accessibility company located at 67 West Boylston St., Unit 4, West Boylston, MA 01583. You can reach us at 1-800-355-5451 or matt@ableha.com.

Information We Collect

When you submit our contact form, we collect the following information:

• Your full name
• Your email address
• Your phone number
• The message you submit

We do not collect any payment information. This website also uses cookies and similar technologies for analytics and advertising measurement, as described in Analytics and Advertising below.

How We Use Your Information

The information you submit is used solely to respond to your inquiry about our home accessibility services. We use it to:

• Contact you to schedule a free in-home assessment
• Answer questions about our products and services
• Provide a quote for stairlift or wheelchair ramp installation

We do not sell or rent your personal information. Limited information is shared with our analytics and advertising partners only as described below.

Analytics and Advertising

We use the following tools to understand how visitors use our website and whether our advertising leads to inquiries:

• Google Analytics — to see which pages are visited and how people find our site
• Google Ads — to measure whether our Google ads lead to calls and contact form submissions
• OpenAI advertising measurement — to measure whether our ads in ChatGPT lead to contact form submissions

These tools use cookies and similar browser storage to recognize visits that came from an ad, and may record information such as the pages you view, your device and browser type, and when a contact form is submitted.

When you submit our contact form, the OpenAI measurement tool may also read the email address, phone number, name, and zip code you entered and convert them into a scrambled, one-way code (a "hash") before sending them to OpenAI. This lets OpenAI match your inquiry to an ad you saw without receiving those details in readable form.

You can block or delete cookies through your browser settings, opt out of Google Analytics with the Google Analytics opt-out add-on, and manage Google ad personalization at adssettings.google.com. You can also contact us using the details below with any questions.

How We Store Your Information

Contact form submissions are stored securely in our database. We retain this information only as long as necessary to respond to your inquiry and fulfill any related service engagement. We take reasonable technical measures to protect your information from unauthorized access.

Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information. To make any such request, contact us at:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.